The Unibuddy platform comes packed with features which are unique to Unibuddy. Each of these has been built to make the peer-to-peer chat easy to find and easy to use for prospects, convenient and safe for your ambassadors, straightforward to manage for the university, and effective in engaging your prospects throughout each stage or their journey to becoming a student.
Seamless, responsive Peer-to-Peer chat widget
Advanced traffic drivers to implement across your website (popcard, buddycard, carousel)
Customisable prospect sign-up forms and customisable ambassador profiles
Match-me algorithm to connect prospects with the most appropriate ambassadors
Shareable user-generated blogs, vlogs and social content
AI-powered question suggestions to boost prospect engagement
Ambassador and Prospect mobile app (iOS and Android)
SMS and WhatsApp notifications integration
Advanced moderation, blocking, auto flagging and safeguarding tools
Chat management and intervention tools
Ambassador management tools
Advanced student engagement reporting
AI-powered Business Intelligence reports from conversational insights
Flexible API for CRM and Google Analytics integration
Support desk for staff and ambassadors
Fully GDPR compliant out of the box
UNIBUDDY LIVE
Live group and 1-2-1 chat with ambassadors, staff and administrators
Customisable topic groups
CHAT TO STAFF
Student-to-Staff chat with unlimited staff profiles
Forward conversation tool
UNIBUDDY ON UCAS
Integration with UCAS.com - access to 75 million users around the world