30+ hours of staff time saved per month with Unibuddy at the University of South Florida (USF) Muma College of Business
The Challenge
With limited staff and increasing pressure to engage more prospective students, USF’s Muma College of Business needed an efficient way to expand outreach without adding to the manual workload. Their existing ambassador program was effective but resource-intensive. To stay competitive and deliver timely, personalized support, they needed a solution that could scale meaningful connections without scaling headcount.
"Unibuddy’s AI Assistant has positively changed the way we serve our prospective students. It gives them instant answers to specific questions without needing to dig through multiple pages on our site. And when a question needs a human touch, it seamlessly connects them with one of our ambassadors. It’s made the whole experience faster, smarter, and more student-friendly."
Ashley Lora
Program Administrator, Executive MBA
Unibuddy’s Impact:
Increased Reach
3x
more student reach without adding a single ambassador
Less admin
30+
hours of staff time saved per month
More prospect conversations
1000+
conversations, continuing to increase, with more prospects signing up than before