Cookie Policy

Cookie Policy

Effective date: 23 February, 2021

Unibuddy Ltd. (“Unibuddy“, “we“, “our” or “us“) uses certain monitoring and tracking technologies, browser local storage, cookies, beacons, pixels, tags, and scripts (collectively, “Cookies”). These technologies are used in order to provide, maintain, and improve our Website and Platform (the “Services”), to optimize our offerings and to provide our visitors, customers and users (“you”) with a better experience and to collect data and use data as part of our Services, as defined in our Privacy Policy

“Iframe” represents an HTML Inline Frame element or document which is embedded inside another HTML document on a website. 

“Customer” means any of our business partners, such as, but not limited to Universities and Higher Education Providers.

“Platform” means  www.unibuddy.co and our Mobile Application. 

“Website” means www.unibuddy.com

This page contains information on what Cookies are, the Cookies used on our Services, how to reject Cookies, and some useful links for further reading on the subject. If you are unable to find the information you were looking for, or you have any further questions about the use of Cookies on our Services, please email [email protected].

In some cases, we may use cookies and similar technologies to collect and process personal information, for example, your IP address, username, unique identifier, or an email address, or information that becomes personal information if we combine it with other information. In such cases our Privacy Policy  will apply in addition to this Cookie Policy. You can read about how and why we collect your personal data, who we may share your personal data with and how you can exercise your rights under applicable data protection law in our Privacy Policy.

1. What are Cookies?

Cookies are small text files that are stored through the browser on your computer or mobile device (for example, Google Chrome or Safari) when you visit a website. We use cookies to obtain information about your visits and about the device you use to access our Services.They allow the site to store information like login information or language preference. This includes where available, your pseudonymous identifiers, operating system and browser type and, depending on the cookie, also includes the reporting of statistical data about our users’ browsing actions and patterns. 

You can find out more about cookies at: 

www.aboutcookies.org or www.allaboutcookies.org.

2. How do we use Cookies?

Unibuddy uses several different types of Cookies on our Services:

  • Strictly Necessary Cookies: these Cookies are necessary for the Services to function properly and cannot be disabled. They are usually only set in response to actions made by you, enabling functions like navigation, login or setting preferences. These cookies do not store information about you that will be used for other purposes.

  • Performance and Analytics Cookies: these Cookies are for internal use only. They help us to secure and maintain our Services, and to remember your preferences for tools found on the Services. They are also used for gathering analytics data on how you interact with our Services and the improvement performance of our Services accordingly. If you do not allow these Cookies, we will not know when you have visited our site.

  • Marketing Cookies: these Cookies make advertisements more relevant to the user. Our advertising partners may use it to show you relevant ads on different websites by uniquely identifying your browser and internet device. 

  • Functional Cookies: these cookies enable the Services to provide enhanced functionality and personalization. They may be set by us (first-party Cookies) or by third-party providers who work with us (third-party Cookies).

On Customer request, the Customer might embed our Iframe to their website and we might drop cookies on your device. If you require further information on the types of Cookies being dropped on your device, you will need to refer to our Customers’ Cookie Policies or contact them directly. 

On Customer request, the Customer might embed our Iframe to their website and we might drop cookies on your device. If you require further information on the types of Cookies being dropped on your device, you will need to refer to our Customers’ Cookie Policies or contact them directly. 

3. Which Cookies do we use and how long do they last?

The length of time a Cookie stays on your device varies according to its purpose.

A cookie that remains on your device after your session is concluded (until it expires or deleted) is called a “persistent cookie”. Persistent cookies are used for different purposes, such as tracking your preferences, login information, your interaction with our Services and the effectiveness of our targeting Cookies.

A cookie that is automatically deleted once your session is concluded is called a “session cookie”. Session cookies are used for the duration of your stay on our site and are automatically deleted when you exit the browser.

Unibuddy Platform  

If you are using our Platform, the following cookies apply:

Types of Information Collected by End User Use Justification Lawful Basis
All End Users
First name, surname, email, phone number To provide you with access to our Platform and any other information which you request from us and to notify you of changes to our Platform Contract performance, legitimate interest (to provide all users with updated information in the event the Platform change)
First name, surname, email, phone number To send automated product communications and re-engagement communications for inactive accounts as part of the Platform Legitimate interest (to ensure the database is accurate and up to date and communicate with users)
Information we collect about you (as detailed above) To administer and improve the Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes in a pseudonymised manner. To ensure the content on our Platform is presented in the most effective manner for you and your computer or mobile device Contract performance, legitimate interest (to improve the Platform and report internally on usage and gain insight on user basis at a statistical level)
Conversation history and information submitted when interacting with prospective students or ambassadors (as applicable). 

Conversations can also be ‘tagged’ to group conversations under certain topics.

To allow End Users to interact as part of the Platform. To enable the Customer to analyse Student Ambassador conversations. 

Unless an exception applies, the conversation history will not identify the Prospective Student, but will identify the Student Ambassador.

Contract performance, legitimate interests (to allow the Customer to assess the type of questions being asked and the quality and appropriateness of the responses), (to the extent you provide any sensitive personal data in any free text box, you are consenting to the processing of such sensitive Personal Data)

Legitimate interest (to understand the queries prospective students are asking and compile more appropriate responses)

Student Ambassadors
Your first and last name;

photo; phone number, email address, encrypted password; country/city/location, country flag; languages spoken; academic history (and previous high school; degree/university degree; degree level (undergraduate/postgraduate);

current area of study; 

university year (1st, 2nd etc.); 

Hobbies, interests and societies; and an ‘about me’ free text selection.

To provide a public bio of the student ambassadors in order for prospective students and new entrants to find the appropriate student ambassador to interact with. Contract performance, consent (to the extent you provide any sensitive personal data in any free text box, you are consenting to the processing of such sensitive personal data).
Prospective Students and Students: 
First and last name email address, encrypted password; 

Mobile phone number; 

Country; 

The degree level you are interested in, (undergraduate or postgraduate) and area of study; whether you have already applied to the university; and

Chat conversations and interactions with student ambassadors.

Customers may request additional Personal Data to be processed for use of the Platform.

To enable Prospective Students and Students to engage with universities. Contract performance, consent (to the extent you provide any sensitive personal data in any free text box, you are consenting to the processing of such sensitive Personal Data).

Legitimate interest (to ensure the database is accurate and up to date and communicate with users).

First name, surname, email, the degree and level of study you are interested in and your country of origin.

Customers may request additional Personal Data to be processed for use of the Platform.

For the university to market products and services that they believe will be of interest to you. Consent (you have the right to unsubscribe at any time by contacting the university).

4. How can you control and delete Cookies?

Cookies help you get the most out of our website. You can however set up your browser to delete or refuse some or all of them, or to notify you when you are sent a cookie and therefore choose whether or not to accept it. You may also delete or refuse some or all of the cookies on our website at any time.

Please remember, if you do delete some or all your cookies, some features on our website, such as remembering your username, may not work and your experience on our website may be affected. Unless you’ve adjusted your browser settings so that they’ll delete or refuse cookies, cookies will be issued or reissued when you log on to our website. If you do decide to delete or refuse cookies but subsequently decide that you would in fact like to allow cookies, you should adjust your browser settings and continue using our website. Cookies will then be sent to and from our website.

If your computer is shared with others, you should either set your browser to refuse cookies before accessing our website or clear cookies stored by the browser every time you close your browser to avoid your email address or other details being displayed in the log on field to a subsequent user of our website.

You can adjust your web browser settings, usually located in the ‘Options’ or ‘Preferences’ menu of your browser. In order to delete stored Cookies or to change these settings, the following links may be helpful:

If you are primarily concerned about third-party Cookies generated by advertisers, and you live in the USA, Canada or Europe, you can also opt out from the collection of your data by our advertising partners who participate in the Digital Advertising Alliance. Opt-out by visiting:

In addition, on your mobile device (e.g., iPhone, iPad or Android), you can change your device settings to control whether you see online interest-based ads.

5. “Do Not Track” signals

Some web browsers may transmit “Do Not Track” signals to websites with which the browser communicates, telling the website not to follow its online movements. Because of differences in how web browsers interpret this feature and send those signals, and lack of standardization, it is not always clear whether visitors and users intend for these signals to be transmitted or whether they are even aware of them. Therefore, as many other reputable websites and online platforms, we currently do not respond to such “Do Not Track” signals. 

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies.

6. Updates to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.