Cookie Policy
Last Updated: July 28, 2023
Unibuddy Ltd. (“Unibuddy“, “we“, “our” or “us“) uses certain monitoring and tracking technologies, browser local storage, cookies, beacons, pixels, tags, and scripts (collectively, “Cookies”). These technologies are used in order to provide, maintain, and improve our Website and Platform (the “Services”), to optimize our offerings and to provide our visitors, customers and users (“you”) with a better experience and to collect data and use data as part of our Services, as defined in our Privacy Policy.
“Iframe” represents an HTML Inline Frame element or document which is embedded inside another HTML document on a website.
“Customer” means any of our business partners, such as, but not limited to Universities and Higher Education Providers.
“Platform” means www.unibuddy.co, unibuddy.app, and our Mobile Application.
“Website” means www.unibuddy.com.
This page contains information on what Cookies are, the Cookies used on our Services, how to reject Cookies, and some useful links for further reading on the subject. If you are unable to find the information you were looking for, or you have any further questions about the use of Cookies on our Services, please email legal.team@unibuddy.com.
In some cases, we may use cookies and similar technologies to collect and process personal information, for example, your IP address, username, unique identifier, or an email address, or information that becomes personal information if we combine it with other information. In such cases our Privacy Policy will apply in addition to this Cookie Policy. You can read about how and why we collect your personal data, who we may share your personal data with and how you can exercise your rights under applicable data protection law in our Privacy Policy.
What are Cookies?
Cookies are small text files that are stored through the browser on your computer or mobile device (for example, Google Chrome or Safari) when you visit a website. We use cookies to obtain information about your visits and about the device you use to access our Services.They allow the site to store information like login information or language preference. This includes where available, your pseudonymous identifiers, operating system and browser type and, depending on the cookie, also includes the reporting of statistical data about our users’ browsing actions and patterns.
You can find out more about cookies at:
www.aboutcookies.org or www.allaboutcookies.org.
How do we use Cookies?
Unibuddy uses several different types of Cookies on our Services:
Strictly Necessary Cookies: these Cookies are necessary for the Services to function properly and cannot be disabled. They are usually only set in response to actions made by you, enabling functions like navigation, login or setting preferences. These cookies do not store information about you that will be used for other purposes.
Performance and Analytics Cookies: these Cookies are for internal use only. They help us to secure and maintain our Services, and to remember your preferences for tools found on the Services. They are also used for gathering analytics data on how you interact with our Services and the improvement performance of our Services accordingly. If you do not allow these Cookies, we will not know when you have visited our site.
Marketing Cookies: these Cookies make advertisements more relevant to the user. Our advertising partners may use it to show you relevant ads on different websites by uniquely identifying your browser and internet device.
Functional Cookies: these cookies enable the Services to provide enhanced functionality and personalization. They may be set by us (first-party Cookies) or by third-party providers who work with us (third-party Cookies).
On Customer request, the Customer might embed our Iframe to their website and we might drop cookies on your device. If you require further information on the types of Cookies being dropped on your device, you will need to refer to our Customers’ Cookie Policies or contact them directly.
On Customer request, the Customer might embed our Iframe to their website and we might drop cookies on your device. If you require further information on the types of Cookies being dropped on your device, you will need to refer to our Customers’ Cookie Policies or contact them directly.
Which Cookies do we use and how long do they last?
The length of time a Cookie stays on your device varies according to its purpose.
A cookie that remains on your device after your session is concluded (until it expires or deleted) is called a “persistent cookie”. Persistent cookies are used for different purposes, such as tracking your preferences, login information, your interaction with our Services and the effectiveness of our targeting Cookies.
A cookie that is automatically deleted once your session is concluded is called a “session cookie”. Session cookies are used for the duration of your stay on our site and are automatically deleted when you exit the browser.
Unibuddy Platform
If you are using our Platform, the following cookies apply:
Cookie Type | Name of Cookie | Cookie Source | Domain | Duration | Description |
Strictly Necessary | UB_UUID | Unibuddy | unibuddy.co | permanent | Random identifier to distinguish the source of any software errors. |
Strictly Necessary | redux:authState | Unibuddy | unibuddy.co | Until logout | Records information about whether you are logged in to Unibuddy or not. |
Strictly Necessary | __cfduid | CloudFlare | unibuddy.co | 2 mins | Device identifier used for security purposes. |
Strictly Necessary | pusherTransportTLS | Unibuddy | unibuddy.co | permanent | Identifies the device in order to receive messages during chat. |
Strictly Necessary | Firebase Device ID | Firebase | unibuddy.co | Until logout | Identifies a mobile device for the purposes of sending message notifications. |
Strictly Necessary | SSO_ERROR_URL
SSO_NEXT_PATH SSO_CTA_URL |
Unibuddy | unibuddy.co | Duration of session | Records URL information in order to redirect students to the right page after returning from a third party for social sign on. |
Analytics | _ga | Unibuddy | unibuddy.co | 2 years | Google Analytics. GA is used so we can analyse how users navigate through our software so we can improve user experience. No personal information (including IP address) is ever sent to Google. |
Analytics | _gid | Unibuddy | unibuddy.co | 1 day | |
Analytics | _gat_UA-98339973-1 | Unibuddy | unibuddy.co | 30 secs | |
Analytics | mp_e9a59680aa5ae8a896c08d61ee24712a_mixpanel | Unibuddy | unibuddy.co | 1 year | Identifies Unibuddy to MixPanel. We use MixPanel to analyse how users interact with our software. |
Analytics | ub_campaign
ub_content ub_medium ub_source |
Unibuddy | unibuddy.co | session | Identifies the initial source of a user’s interactions with Unibuddy, to enrich the data sent to MixPanel. |
Analytics | productVisiblePosted | Unibuddy | unibuddy.co | session | Identifies that a user has scrolled the product into their viewport |
Unibuddy Website
If you are visiting and using our Website, the following cookies apply:
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Cookie Subgroup | Cookies | Cookies used |
---|---|---|
unibuddy.com | ||
.unibuddy.com |
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Cookie Subgroup | Cookies | Cookies used |
---|---|---|
insight.unibuddy.com | ||
unibuddy.com |
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Cookie Subgroup | Cookies | Cookies used |
---|---|---|
unibuddy.com | ||
vimeo.com |
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Cookie Subgroup | Cookies | Cookies used |
---|---|---|
unibuddy.com | ||
insight.unibuddy.com | ||
scorecardresearch.com | ||
doubleclick.net | ||
linkedin.com | ||
facebook.com | ||
pi.pardot.com | ||
www.facebook.com | ||
youtube.com | ||
www.linkedin.com | ||
pardot.com | ||
ads.linkedin.com |
How can you control and delete Cookies?
Cookies help you get the most out of our website. You can however set up your browser to delete or refuse some or all of them, or to notify you when you are sent a cookie and therefore choose whether or not to accept it. You may also delete or refuse some or all of the cookies on our website at any time.
Please remember, if you do delete some or all your cookies, some features on our website, such as remembering your username, may not work and your experience on our website may be affected. Unless you’ve adjusted your browser settings so that they’ll delete or refuse cookies, cookies will be issued or reissued when you log on to our website. If you do decide to delete or refuse cookies but subsequently decide that you would in fact like to allow cookies, you should adjust your browser settings and continue using our website. Cookies will then be sent to and from our website.
If your computer is shared with others, you should either set your browser to refuse cookies before accessing our website or clear cookies stored by the browser every time you close your browser to avoid your email address or other details being displayed in the log on field to a subsequent user of our website.
You can adjust your web browser settings, usually located in the ‘Options’ or ‘Preferences’ menu of your browser. In order to delete stored Cookies or to change these settings, the following links may be helpful:
Internet Explorer
Google Chrome
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android browser
Opera
If you are primarily concerned about third-party Cookies generated by advertisers, and you live in the USA, Canada or Europe, you can also opt out from the collection of your data by our advertising partners who participate in the Digital Advertising Alliance. Opt-out by visiting:
www.aboutads.info/choices (for US users)
www.youradchoices.ca/choices (for Canadian users)
www.yourchoicesonline.com (for European users)
In addition, on your mobile device (e.g., iPhone, iPad or Android), you can change your device settings to control whether you see online interest-based ads.
“Do Not Track” signals
Some web browsers may transmit “Do Not Track” signals to websites with which the browser communicates, telling the website not to follow its online movements. Because of differences in how web browsers interpret this feature and send those signals, and lack of standardization, it is not always clear whether visitors and users intend for these signals to be transmitted or whether they are even aware of them. Therefore, as many other reputable websites and online platforms, we currently do not respond to such “Do Not Track” signals.
Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Want to partner with us?
Let’s find a time to talk through what Unibuddy can offer your institution.