Unibuddy is a service operated by Unibudy Ltd (“We”). We are a limited company registered in England and Wales under company number 09790742 and have our registered office at WeWork, Old Street – Provost and East, 145 City Road, London, EC1V 1LP. Our VAT number is 233436034. To contact us, please email [email protected].
At Unibuddy we hold and process data to support our sales and business processes. This includes data about clients and partners, and prospective clients and partners. Data we hold includes contact details and information about the communication we’ve had with you (emails, phone calls, meetings etc.)
If you are an existing client or partner (by which we mean you work for an existing client/partner in a role relevant and connected to what we do), then naturally you’ll expect to hear from us about new, developments, updates, events etc. that are relevant to your role. We will keep in touch with you on a 1-2-1 basis, by phone and email, and via our e-newsletters. If at any point you don’t want to be contacted, just let us know (see s.5 below).
If you are a prospective client or partner who we have initiated contact with, we’ll have been in touch with you because your professional role at your institution is directly related to the work of Unibuddy. We will have your details because:
We’ll only ever send you information specifically relevant to your role at the institution, and we will keep in touch with you on a 1-2-1 basis, by phone and email, and via our e-newsletters. And if you don’t want to hear from us, just let us know (see s.5 below).
If you have requested information via our website, we’ll have given you a nice clear ‘opt-in’ to receive our newsletter. If you didn’t opt in, you’ll only ever receive direct, personal 1-2-1 communication from us. And of course you can let us know if you don’t want to be contacted at any time (see s.5 below).
For the most part, we use legitimate interest as the legal basis to process client and prospective client information. As explained above, we are careful to make sure that you are in a relevant role at an organisation that could benefit from Unibuddy, or could benefit from working with Unibuddy, and so we have a legitimate interest in contacting you. The exception is when you contact us via our website and opt in to our newsletters. Then, our contact is based on consent as you have requested the information.
Like most businesses, we hold data on a variety of platforms. We currently use:
All the services we use are secure, and password protected – and access to the data is only given to the staff who need it for their specific role.
We’ll keep your data as long as is necessary to undertake the communications that are relevant to you (or in order to suppress communications if you have asked for this), and for as long as we believe it to be accurate and up to date, (and that you are an appropriate person for us to be in touch with as per section 1 above). We’ll ensure you receive instructions on how to change or remove your data regularly.
Our e-newsletters will always have an unsubscribe facility, if you unsubscribe, this will unsubscribe you from the e-newsletter only – we may still contact you on a 1-2-1 basis about relevant matters. If you would like us not to contact you at all, just send us an email and we’ll sort this out. This also applies if you would like to correct any information that we have got wrong or has changed, and if you would like us to delete your information altogether.
Our email address is: [email protected]
If you think that there has been a data violation, or a breach of data protection, just let us know via [email protected]. We’ll check it out and let you know what we’ve found.
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