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Sub-processors

Sub-processor
Amazon Web Services (AWS)
Purpose
Cloud Service Provider for data processing
Personal Data Processed
All platform data and usage data
Storage or Access Location
EU, Republic of Ireland
Categories of Data Subjects
All platform users
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Mixpanel
Purpose
Analytics provider that Unibuddy uses to provide Insights and Analytics within the Services.
Personal Data Processed
All platform usage data, email addresses
Storage or Access Location
EU, Netherlands
Categories of Data Subjects
All platform users
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Atlas Mongo DB
Purpose
Cloud hosted solution for data storage
Personal Data Processed
All platform data and usage data
Storage or Access Location
EU, Republic of Ireland
Categories of Data Subjects
All platform users
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Cloudflare
Purpose
Website traffic analytics for security
Personal Data Processed
IP addresses, website traffic.
Storage or Access Location
USA
Categories of Data Subjects
Website and platform users
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Firebase
Purpose
Google Cloud hosting service, used to forward messages to Unibuddy Platform mobile chat conversations
Personal Data Processed
Names, text message content
Storage or Access Location
USA
Categories of Data Subjects
All platform users
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Intercom
Purpose
Customer Support application
Personal Data Processed
Customer support contents, names, contact information
Storage or Access Location
USA
Categories of Data Subjects
Any platform user (if requested)
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Juro
Purpose
Online contracting platform
Personal Data Processed
Customer signatory names and emails
Storage or Access Location
UK
Categories of Data Subjects
Customer signatory contacts
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Mandrill
Purpose
Communication provider for email notifications and marketing analytics
Personal Data Processed
Names, emails, communications contents
Storage or Access Location
USA
Categories of Data Subjects
Customer and prospect customer contacts
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Salesforce.com
Purpose
CRM provider
Personal Data Processed
Customer contact details, communications contents
Storage or Access Location
USA
Categories of Data Subjects
Customer and prospect customer contacts
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Twilio
Purpose
Text notification service provider to Unibuddy Platform
Personal Data Processed
Names, telephone numbers, message content.
Storage or Access Location
USA
Categories of Data Subjects
All platform users
Legal Basis for Export (if transferring outside the EU or UK)
Binding Corporate Rules
Sub-processor
Unibuddy USA (Group Entity)
Purpose
Employees accessing data to fulfil employment duties.
Personal Data Processed
All categories of data
Storage or Access Location
USA
Categories of Data Subjects
All user and customer categories
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Unibuddy India (Group Entity)
Purpose
Employees accessing data to fulfil employment duties.
Personal Data Processed
All categories of data
Storage or Access Location
India
Categories of Data Subjects
All user and customer categories
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Pusher
Purpose
Used to forward messages to Unibuddy Platform chat conversations
Personal Data Processed
Names, text message content
Storage or Access Location
UK
Categories of Data Subjects
All platform users
Legal Basis for Export (if transferring outside the EU or UK)
N/A
Sub-processor
Confluent
Purpose
Data conduit to enable faster processing of Unibuddy traffic data
Personal Data Processed
All platform data and usage data
Storage or Access Location
EU, Republic of Ireland
Categories of Data Subjects
All platform users
Legal Basis for Export (if transferring outside the EU or UK)
Data Procesing Agreement
Sub-processor
Snowflake
Purpose
Cloud hosted solution for data storage and analytics
Personal Data Processed
All platform data and usage data & Customer contact details
Storage or Access Location
EU, Republic of Ireland
Categories of Data Subjects
All user and customer categories
Legal Basis for Export (if transferring outside the EU or UK)
Data Procesing Agreement
Sub-processor
Thoughtspot
Purpose
Cloud hosted solution for visualisation of analytical data
Personal Data Processed
All platform data and usage data & Customer contact details
Storage or Access Location
EU, Republic of Ireland
Categories of Data Subjects
All user and customer categories
Legal Basis for Export (if transferring outside the EU or UK)
Data Procesing Agreement
Sub-processor
SuperAwesome Trading ltd
Purpose
End User age verification
Personal Data Processed
Name, email address, IP address, date of birth
Storage or Access Location
UK
Categories of Data Subjects
All platform users
Legal Basis for Export (if transferring outside the EU or UK)
Joint Processing Agreement
Sub-processor
LaunchDarkly
Purpose
Customise which product features are available to different customers.
Personal Data Processed
University (ID, Slug name), Email Address, Account Role
Storage or Access Location
USA
Categories of Data Subjects
All platform users
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
FusionAuth
Purpose
User authentication and federation to external identity systems.
Personal Data Processed
Name, email address and any other profile information you consent to share with us (such as profile pic, names, gender, date of birth, time zone and last updated profile information)
Storage or Access Location
EU, Republic of Ireland
Categories of Data Subjects
All platform users
Legal Basis for Export (if transferring outside the EU or UK)
Data Procesing Agreement
Sub-processor
Loom
Purpose
Video messaging tool
Personal Data Processed
Customer and prospect contact details, communications contents
Storage or Access Location
USA
Categories of Data Subjects
Customer and prospect customer contacts
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clause
Sub-processor
Google Analytics
Purpose
Website traffic analytics
Personal Data Processed
IP addresses, website traffic.
Storage or Access Location
USA
Categories of Data Subjects
Website users
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
ZoomInfo
Purpose
CRM system
Personal Data Processed
Customer and prospect contact details, communications contents
Storage or Access Location
USA
Categories of Data Subjects
Customer and prospect customer contacts
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clauses
Sub-processor
Outreach
Purpose
Sales engagement tool
Personal Data Processed
Customer and prospect contact details, communications contents
Storage or Access Location
USA
Categories of Data Subjects
Customer and prospect customer contacts
Legal Basis for Export (if transferring outside the EU or UK)
Standard Contractual Clause
Sub-processor
Cumul.io
Purpose
Analytics and reporting tool
Personal Data Processed
Prospect contact details, communications contents (aggregated data)
Storage or Access Location
EU, Belgium
Categories of Data Subjects
Prospect data
Legal Basis for Export (if transferring outside the EU or UK)
Data Processing Agreement
Sub-processor
OpenAI GPT
Purpose
Language prediction model, analytics
Personal Data Processed
Prospect contact details, communications contents
Storage or Access Location
USA, CA
Categories of Data Subjects
Customer and prospect customer contacts and communication data
Legal Basis for Export (if transferring outside the EU or UK)
Data Processing Agreement, Standard Contractual Clauses
Sub-processor
HotJar
Purpose
Analytics tool enabling improvement of our Platform features offering
Personal Data Processed
IP address, device-type, browser-type, geo-location (country only), and preferred language
Storage or Access Location
EU, Malta
Categories of Data Subjects
All Platform users
Legal Basis for Export (if transferring outside the EU or UK)
Data Processing Agreement

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