Updates to Community analytics include a student confidence score
What: We have introduced a number of enhancements to Unibuddy Community analytics. Higher ed teams can now filter by date range so you can see how student engagement has changed over time, and there is now a line chart showing messages sent over time so you can see the impact of your team’s various outreach activities on your students’ engagement in Community. We’ve also introduced a confidence score that prompts students to self-report how confident they are feeling about enrolling at your higher ed institution.
Why: Understanding how your students are engaging with your Unibuddy Community, and how they’re feeling about your institution, can help you proactively reach out, answer questions, or provide information. This ultimately improves your chances of achieving your enrollment goals.
How: New analytics are available in the Community analytics tab in the admin dashboard. Confidence scores are on a 1-to-5 scale, and students are also prompted to answer what would help make them feel more confident. Data can be filtered by nationality, area of study and time period.