7 Ways to Make the Most of Your Student Ambassadors on Open Days
Student ambassadors are the main attraction on open days, which means that your placement of them is crucial. Prospective students and their families love getting to know them and feeling as though they’re getting inside knowledge from an authentic voice.
But it can be easy to overlook ways to use student ambassadors to their full potential at events like open days. Between campus tours and student life talks, how can we be sure we’re making the most of them?
Let’s explore the opportunities to enhance the student ambassador presence — before, during, and after your open days.
How to use student ambassadors before open days
Use your ambassadors to advertise your open days during other in-person events
This is a bit of a no-brainer, but it does bear repeating: Have your ambassadors talk about upcoming events!
Arm them with plenty of marketing materials, including posters, postcards, and flyers. Make sure that they’re well-prepared with all necessary information so they can mention any relevant dates or events during their student life talks and interactions with prospects.
You might even bring an ambassador along to events that give them a chance to talk about their own open days – their personal experience is key in these interactions, after all.
Have ambassadors promote open days online
You already know that platforms like Unibuddy Chat provide a space for prospective and current students to connect – and since your ambassadors are already promoting your school online, why not have them promote your events, too?
But be sure that, prior to the open day, you’ve prepared your ambassadors for an influx of messages following upcoming events. Giving them the chance to prepare accordingly will ensure that they’re at the top of their game and able to interact with prospects and answer any questions with ease.
If they’re not already aware of any open day dates, consider sending them a cheat sheet full of relevant dates and information, including the easiest ways to attend. By encouraging them to mention these events to prospective students, you’ll drive their sense of purpose and increase attendance numbers.
How to use student ambassadors on open days
Connect prospective students with ambassadors they’ve already met
Prospective students love getting the chance to meet the person they’ve chatted with face-to-face. Spending time with the ambassadors they’ve already interacted with will strengthen their ties to your institution and make the event more memorable.
At Queen Mary, University of London, they create business cards for their student staff. Upon meeting a prospective student, they’re able to hand them these cards and allow the prospect to continue the conversation after arriving home. Doing so makes for a better peer-to-peer connection and deepens their link with the institution.
How to use student ambassadors after open days
Keep the conversation going
If prospective students haven’t gotten in touch yet, you might send them a quick email reminding them that current students are available to answer any questions they might have about the university experience.
Be sure to prepare your team of ambassadors for any questions they’ll likely receive and help them form answers that make prospects decide to apply to your institution.
Use the power and reach of social media
You already encourage each of your student ambassadors to engage with prospective students on social media – so why not take it a step further?
Sure, campus selfies with students and tour groups are great, but give your prospects something they can truly interact with. Encourage visitors to write in with questions and have your students answer them directly via direct message or video.
Not only will this type of user-generated content forge authentic connections, but it will also drive engagement and make it easier to be discovered by other potential prospects.
Connect with your next generation of ambassadors
Speaking of authentic voices, keep the momentum going by providing an insider’s perspective of open day.
Consider having an ambassador create a blog about what it’s like to work these events, the highlights and a few selfies from the day. Doing so offers another opportunity to connect with visitors but also sets the stage for them to want to be ambassadors in the future.
Ambassadors create a consolidated connection with your institution
Remember, the power of peer-to-peer interactions can never be overestimated. There’s no better time to take advantage of that power than during an open day – remember, no one can paint a picture of what it’s like to be a student than a current student.
Regardless of the size of your ambassador program, there’s a way for every institution to use their student ambassadors to their full potential on important days.
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To find out more about the power of peer-to-peer engagement and ambassador programs, download our guide to the ultimate guide to recruiting, training and managing your student ambassadors.
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